Record a payment manually

Add a payment from the payments area or directly from a booking.

Where this lives

Open Payments or the payment panel inside a booking when you need to log money collected outside the automated checkout flow.

When manual recording makes sense

• Use it for cash, bank transfer, or offline card situations when the money exists but was not captured through the standard customer checkout.
• Always tie the payment to the correct booking or customer so balances and history stay accurate.
• Choose the right payment date because reports usually follow the recorded transaction date.

Details to review

• Confirm amount, method, reference, and whether the payment is a deposit, partial payment, or final balance.
• Do not duplicate a payment that already succeeded through an automated processor.
• Add a note if reconciliation will depend on an invoice number, transfer ID, or external receipt.