Payments and promoshow-to3 min read
Edit or review a payment
Open a payment record to check its details and decide whether it needs correction.
Payments
Edit or review a payment
Open a payment record to check its details and decide whether it needs correction.
Where this lives
Open the payment record when you need to verify what happened, adjust metadata, or understand why a balance does not match expectations.
What review should cover
- Confirm amount, status, method, date, and the linked booking or customer.
- Look for duplicate attempts, mismatched references, or stale statuses that explain reporting confusion.
- Check whether the payment was deposit, balance, refund, or adjustment in practice.
Editing carefully
- Only change what is truly wrong in the record.
- If the underlying money movement was wrong, a refund or corrected entry may be safer than rewriting history.
- After edits, recheck the booking balance and any finance exports that depend on the payment.
