Category
Manage customer records, contact inquiries, and feedback from one place.
Create customer records, update them later, and review customer history.
Update customer details when addresses, phone numbers, or notes change.
Use customer history and clean records to make returning customers easier to serve.
Work through incoming contact inquiries and decide what to do next.
Read feedback records and use them to follow up with customers or improve workflows.
Respond calmly to negative feedback and decide what follow-up the issue needs.
Use an inquiry as the starting point for a structured customer follow-up.
Use the customer record to understand past bookings, notes, and context before responding.
