Manage data requests

Review pending data requests and understand the follow-up process.

Where this lives

Use Data Requests to process privacy-related access, deletion, or export requests in a way your team can track.

What belongs here

• Requests to export a customer record, remove personal information, or respond to a formal privacy inquiry should be logged and tracked.
• Operational asks like changing an event time belong in bookings, not in the data-request workflow.
• Ownership matters, so make sure one person is clearly responsible for each active request.

Handle carefully

• Verify identity before releasing or deleting data.
• Review related customer, booking, and payment records so the response is complete.
• Leave an internal trail showing what was provided, changed, or denied and when.