Account and business settingshow-to3 min read
Configure waiver settings
Adjust waiver expectations so customers and staff know when a waiver is required.
Waivers
Configure waiver settings
Adjust waiver expectations so customers and staff know when a waiver is required.
Where this lives
Waiver settings decide when customer consent is required and how that requirement shows up during booking and follow-up.
What to define
- Which products or booking types require a waiver.
- Whether waiver completion is expected before event day, at delivery, or before payment finalization.
- How staff can see whether the waiver requirement was satisfied.
Why this matters
- Waiver rules affect checkout messaging, reminder content, and operational readiness.
- Customers should not discover a required waiver only after thinking the booking is fully done.
- Review waiver text and workflow whenever the business changes risk posture or legal guidance.
